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Customer Service

If you experience a problem with your order, please contact us immediately. 
We may ask for your company name, order number, approximate date of order so we can research the problem.

You may reach our customer service department by:

Telephone: 570-905-3231
 
 
E-mail:

We will do all we can to solve your problem as soon as possible.
 
Return Policy

All claims regarding damaged, defective, or incorrect titles must be sent
to our office within 60 days from the date the order was placed.   When calling, be sure to have your order number, date of order or methods of payment.  A faxed copy of your packing slip or invoice will help.

All returned items must be in resalable condition and currently in print.
Returns must be made freight prepaid to our offices at 115 Mill Street Suite 3 PMB 28, Milford PA 18337 .  If Trade Journals International has shipped books that are damaged or incorrect, we will accept returns at our expense. A return authorization will be gived if your request is in order.
  • Credits will not be given nor returns accepted two months from the date of order.  All requests for credits or checks issued for returns must be within the same two month period.
  • We cannot accept returns of eBooks, CD-ROMs, diskettes or electronic products.